Electric supplier identification steps
Start with the bill PDF header and the supply charge footnotes. If two company names appear, the REP or alternative supplier sells kWh; the TDU or incumbent utility delivers. PUC Texas consumer materials describe mandatory REP selection in competitive TDU territories.
If only one utility brand appears and no separate supply line exists, you are likely on bundled regulated supply—as typical for many Georgia Power laundromats.
- Step 1: Locate supply charge section and read company name.
- Step 2: Match ESID in Texas before any switch request.
- Step 3: Check contract welcome letter or email for supplier legal name.
- Step 4: Confirm whether price is fixed, variable, or indexed on supplier portal.
- Step 5: Note expiration date for procurement planning.
Gas supplier identification
Texas gas uses LDC regulation under the Railroad Commission without statewide marketer choice parallel to electric REP. Atlanta Gas Light territory may show a marketer for commodity and AGL for delivery infrastructure.
Read gas bill commodity section separately from delivery therms.
| Market | Electric supply entity | Gas supply entity |
|---|---|---|
| Texas ERCOT TDU | REP (required) | LDC commodity (typical) |
| Texas muni/coop | Municipal/co-op bundled | LDC |
| Georgia Atlanta | Regulated utility (typical) | Gas marketer + AGL delivery |
| Michigan | Choice if cap slot available | LDC/marketer varies |
| Virginia typical store | Regulated unless >5 MW or aggregate | LDC |
When supplier differs from who you pay
Some owners pay a single portal while the bill lists pass-through charges. Others pay REP directly while TDU auto-drafts delivery. Multi-store operators—34% of CLA members own two stores—should maintain a supplier register keyed by ESID or account number.
Supplier identity matters for contract expiration and dispute routing; delivery utility identity matters for outages and meter tests.
Procurement versus delivery contacts
Call REP or marketer for price, renewal, and early termination. Call TDU or LDC for meter accuracy, outages, and rate class questions on delivery lines. EIA emphasizes utilities still deliver after supply switches in choice states.
Identifying the wrong party delays fixes when bills jump despite flat washer usage.
